B’ORAO Fashion Terms & Conditions
Last Updated: September 2026
Welcome to B’ORAO Fashion.These Terms & Conditions govern your access to and use of BORAOfashion.com, your purchase of B’ORAO products, and your interactions with B’ORAO Fashion through our authorized online sales channels.By accessing our website, placing an order, or purchasing our products, you agree to these Terms & Conditions and the policies referred to herein.
1. About B’ORAOB’ORAO Fashion offers jewellery, fashion accessories and related products through BORAOfashion.com and may also offer products through third-party ecommerce marketplaces, social-commerce platforms and other authorized sales channels.These may include Shopify-powered services, Amazon, Meesho, Facebook, Instagram and other platforms that B’ORAO Fashion may use from time to time.Purchases made through third-party platforms may additionally be governed by the respective platform's terms, policies and procedures.
2. Product InformationWe make reasonable efforts to present our products, descriptions, colours, dimensions, photographs and other information as accurately as possible.However, product colours and appearance may vary slightly due to photography, lighting, screen settings, device displays and manufacturing variations.Product images may include styling elements, props, packaging or accessories for presentation purposes. Unless specifically stated in the product description, such items are not included with the product.Customers are encouraged to review the product description, dimensions, material information and other details before placing an order.
3. Jewellery & Product CareFashion jewellery requires appropriate care to maintain its appearance.Unless specifically stated otherwise for a particular product, customers should avoid exposing jewellery to water, perfume, cosmetics, lotions, sweat, chemicals and excessive moisture.Store jewellery separately in a clean, dry place when not in use.Natural wear, fading, tarnishing, scratches or changes resulting from usage, storage, environmental exposure or improper care are not necessarily considered manufacturing defects.
4. PricesAll prices displayed on BORAOfashion.com are in Indian Rupees (₹) unless otherwise stated.Prices, discounts, promotional offers and availability may change from time to time without prior notice.Prices may differ across BORAOfashion.com, Amazon, Meesho or other marketplaces due to platform-specific fees, promotions, discounts or campaigns.The price applicable to your purchase will generally be the price displayed on the relevant sales channel when your order is successfully placed, subject to correction of obvious errors where permitted by law.
5. OrdersPlacing an order does not necessarily constitute final acceptance of the order by B’ORAO Fashion.An order may be subject to payment confirmation, product availability, address verification and other necessary checks.We reserve the right, subject to applicable law, to cancel or decline an order in circumstances such as:
- Product unavailability
- Payment failure
- Incorrect pricing or product information
- Suspected fraudulent or unauthorized transactions
- Invalid or incomplete delivery information
- Circumstances beyond our reasonable control
Where payment has already been successfully collected for an order cancelled by us, an applicable refund will be initiated in accordance with our Refund Policy.
6. PaymentsPayments on BORAOfashion.com may primarily be processed through PayU, along with other authorized payment service providers that may be enabled from time to time.Available payment methods may include UPI, debit/credit cards, net banking, wallets and other supported methods.Transactions processed by payment service providers are also subject to their applicable terms and policies.For purchases made through third-party marketplaces, payments may be processed directly by the relevant marketplace or its authorized payment partners.
7. Cash on DeliveryCash on Delivery may be offered for selected orders, products and delivery locations at B’ORAO Fashion's discretion and subject to service availability.Additional verification or COD charges may apply where clearly communicated before the order is confirmed.B’ORAO Fashion may restrict COD availability where reasonably necessary, including in cases involving repeated refused or undelivered COD orders.
8. Shipping & DeliveryOrders may be shipped through Shiprocket and/or other courier and logistics partners selected based on destination, serviceability and operational requirements.Estimated delivery times are indicative and may be affected by courier operations, weather, public holidays, regional restrictions, incorrect addresses or other circumstances beyond our reasonable control.Please provide accurate and complete shipping information when placing your order.Detailed conditions are provided in our Shipping & Delivery Policy.
9. Returns, Exchanges & RefundsReturns, exchanges, cancellations and refunds are governed by the Return & Refund Policy and Cancellation Policy displayed on BORAO fashion.com.Certain jewellery or accessories may not be eligible for return due to hygiene, personalization, final-sale or other applicable restrictions, provided such restrictions are clearly disclosed and permitted by applicable law.If an item arrives damaged, defective or materially different from the item ordered, please contact B’ORAO customer support within the period specified in our Return & Refund Policy.
10. Offers, Discounts & Promotional CodesPromotional offers, coupons and discounts may be subject to specific conditions, validity periods, minimum purchase amounts and product exclusions.Unless specifically stated otherwise, promotional offers cannot be combined.B’ORAO Fashion reserves the right to modify or withdraw promotional offers, subject to applicable law and without affecting orders already validly completed under an applicable promotion.
11. Intellectual PropertyThe B’ORAO name, logos, brand marks, designs, website content, graphics, photographs, videos, advertising material and other original brand content are owned by or licensed to B’ORAO Fashion, as applicable.They may not be copied, reproduced, distributed, commercially exploited or used without appropriate authorization, except where permitted by law.
12. Acceptable Website UseYou agree not to misuse BORAOfashion.com or attempt to:
- Interfere with website security or functionality
- Introduce malicious software or harmful code
- Access systems or information without authorization
- Use the website for fraudulent or unlawful purposes
- Misuse B’ORAO intellectual property or content
13. Third-Party Platforms & LinksBORAOfashion.com may contain links or integrations involving third-party services, marketplaces, social networks, payment gateways or other providers.Third-party services operate under their own terms and privacy policies. B’ORAO Fashion is not responsible for independent third-party services except to the extent required under applicable law.
14. PrivacyYour personal information is handled in accordance with our Privacy Policy and applicable law.By using our website or services, you acknowledge that information may be processed as described in our Privacy Policy, including where necessary for payments, order fulfilment, delivery, customer service and other legitimate business purposes.
15. Limitation of LiabilityTo the extent permitted by applicable law, B’ORAO Fashion will not be responsible for indirect or consequential losses arising from circumstances beyond our reasonable control.Nothing in these Terms & Conditions is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited.
16. Changes to These TermsWe may update these Terms & Conditions from time to time to reflect changes in our products, services, business operations, technology or applicable requirements.The latest version will be published on BORAOfashion.comwith the updated revision date.Changes will not retrospectively alter rights relating to completed purchases where prohibited by applicable law.
17. Governing LawThese Terms & Conditions are governed by the laws of India.Any disputes will be handled in accordance with applicable Indian law and the jurisdiction provisions legally applicable to the transaction and consumer.Nothing in these Terms is intended to restrict any rights or remedies available to consumers under applicable law.